Clear contact routes and continuous review
Contact and corrections
TIB Index is operated by IVOREK LLC in Qatar. Choose the appropriate route so your enquiry reaches the relevant party without sharing unnecessary data.
Content last updated:
IVOREK’s current contact details
Email: info@ivorek.com
Phone: +974 5009 4600 — Landline: +974 4006 0665
Address: Office 301, 3rd Floor, Y Tower, Lusail, Qatar.
Business hours: Saturday–Thursday, 9:00 AM–5:00 PM, Doha time.
Contact the operator
For general enquiries, partnerships and privacy requests, use the contact form available on the IVOREK website and start your message with “TIB Index enquiry”.
State your topic and include a page URL or booking reference if relevant. Do not send passwords, access keys or sensitive medical documents in a general enquiry form.
Report incorrect information
If a profile displays “Report incorrect information”, use it to describe the issue. Otherwise, send the profile URL and proposed correction through the IVOREK contact route.
A public source URL can support your report. Reports are reviewed and do not automatically publish changes. The reporter’s name and documents need not appear on the public profile.
For practitioners and medical centers
Profile owners and authorized representatives can use the workspace to manage profiles available to them and submit updates. If access is unavailable, contact the operator for assistance and an appropriate authorization process.
Claiming or managing a profile does not verify every item of information. Review and verification remain separate.
Privacy requests
Specify whether your request concerns access, correction, deletion or an objection, and identify the relevant channel: website, WhatsApp, professional profile or booking request. Proportionate identity checks may be requested through an appropriate route.
Start with minimal information. Do not send an identity document to a general form without being asked through a suitable process. Deleting a conversation does not delete a booking or copies held by the healthcare provider.
Booking follow-up and healthcare
For appointment confirmation, changes or medical service questions, contact the relevant healthcare provider through its directory contact details. A submitted platform request is not a confirmed appointment.
This page and the assistant channels are not for emergencies or urgent medical advice.